We purchased Taylor Swift concert tickets the day of the concert, they were supposed to be mobile transferred, waited 20 min, called customer service, they tried to tell us the tickets were not transferred because it was our device, tried different device, nothing. They end up sending a link to reselect tickets, non were available. We spent $4850 on 4 tickets , still waiting on a refund. Horrible experience, Do not recommend buying from Stubhub, they relist multiple times and whoever pays more get the tickets, meanwhile they still charge and no immediate refund. No experience, tears from out little girls and frustration. HORRIBLe