DO NOT USE THIS SERVICE!!!! I would give ZERO stars if I could. StubHub and Viagogo are the same company and they are both terrible. I bought tickets for Taylor Swift in Miami. I paid a ridiculous amount of money for them, and the money was transferred and the tickets sent. I accepted them into my TicketMaster wallet, and I thought I was all set. That wasn't true. While I was in line to get into the parking lot at the stadium, I had to pull up my ticket to be able to even drive in, and the ticket was gone. I had to get out of that very long line and call them. It took oven an hour for them to tell me that the seller had cancelled my sale. I then took almost one additional hour to get an offer of what they said was a similar seat. It was not similar. It was behind the stage. I then had to purchase another ticket, or simply not go, after traveling 6 hours to get there. I bought another ticket for almost $1,000 more, and the seat wasn't even as good as my original seat. I am furious. If I pay for something, and you accept my money and transfer the property, you shouldn't have the option to take it back. It's now mine. They have not given me a refund yet. I didn't even want the refund. I wanted the ticket I purchased. I am so angry and will never purchase from these crooks in suits again. THIS SHOULD BE ILLEGAL. THEY SHOULD ALL BE IN JAIL!!!!!