I bought 3 great seats September 11 for the Atalanta v Celtic champions league game in Bergamo Italy . They were on the first row @ the half way line so all day Wednesday I was contacting them asking were are my tickets all they did was lie to me so finally 30 minutes before kickoff they emailed me saying they didn’t have the tickets. Now understand something I live in Puerto Rico so I flew to NY JFK then to Milan I was furious so they offered me ticks behind the Goal those tickets are half the price I paid for mine but I had to take them because I had come all that way to see the game . They then told me there would be no extra charge for the replacement tickets that cost half of the original tickets. When I tried contacting customer service they basically blew me off they are the scum of the earth.