If there was an option of zero stars that’s what I would have given. I bought 2 tickets to Billy Joel and Sting concert for Friday 10/25. Only 1 ticket was issued to me. I was trying to figure out what to do- was finally able to talk to an agent an hour before the concert. The excuse I was given was that the seller didn’t release the 2nd ticket. But I had paid for it. The solution I was given was to return the 1 ticket I got and they would give me 2 equivalent tickets. I had paid premium for front row tickets and the alternative tickets were high on top in bleed section tickets. The agent kept telling me that it is computer generated and they had no other option. How can front row seats at a premium be comparable with a high nose bleed section tickets. It was 30 minutes before the show and I had to finally cancel and ask for a refund. I feel I was scammed. It was the most awful experience. Never will I ever use stub hub again. I should have stuck to ticket master. My evening was ruined and I couldn’t see the concert.