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Anonymous
Terrible Never imagined that this is even possible, but tonight Jessica and I experienced greed at a sad level. I bought Jessica, concert tickets to Sabrina Carpenter in July of this year for her event at America Airlines Center Dallas taking place tonight. I’ve received multiple updates and even ticket confirmation today! We were in line and getting tickets scanned they won’t scan an error message came up! We went to the help desk at American Airlines Center and only dealt with Ticket Master as they said to much fraudulent activity with Stub Hub. The head of AA security told us this happens all the time with Stub Hub. So what ended up happening is the seller on Stub Hub pulled our tickets today with no warning and as of even right now they show available. Stub Hub’s customer service admitted to this happening and said yes I’ll be refunded! Saving for tickets, planning since July, taking off work early to get my daughter excited, parking 45 bucks for fuel, etc It’s not right! Stub Hub admitted to the safeguard not working and they just blocked that seller from future transactions. Hate this to happen to anyone else Stub Hub this is unacceptable I’m huge on customer service tonight’s incompetence and greed were at a different level ( I want a refund and for you all to make this right) Fuel, Parking, Shame Stub Hub your greed is out of control!
1 month ago
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Stubhub has a 1.1 average rating from 954 reviews

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