Bought a parking pass for an event 3 months in advance the stadium changed their parking lot a month later so they got rid of the lot I purchased a ticket from I saw multiple people saying they already received updated passes so I contacted StubHub since I never received a new one told me to give seller time to transfer it so I wait until the month of my event and try again just for them to tell me the same thing so I wait until 2 weeks before just for them to tell me the same thing again I try again the week OF and they still tell me the same thing but this time adds that they have until the day of so I called the day of on the phone with them most of my 6 hour drive to the event I had arrangements to get their when they open the gates at 4 and I still didn’t receive it so I had to get dropped off there I didn’t receive it until 5:15 when I was already there so I didn’t use it so I called and asked for a refund the next day they processed one and said 5-8 business days I call on the 8th business day cause I still haven’t received it just for them to talk in circles so I call again the next day after still not receiving it for them again talk in circles so I talk to a manager just for him to say since I did receive it before the event I technically shouldn’t be getting a refund not caring that I explained I had arrangements months in advance to get there at a certain time so just because I “received it before the event started at 7” doesn’t mean I received it in time to use and he still didn’t think they were in the wrong I will never use them again I’ve never been treated so badly