before i start i did not want to even give 1 star, so ignore that and imagine i could put NEGATIVE 50 STARS. do not and i mean DO NOT buy from stubhub. they swear up and down that they are legit and they do “checks on sellers” if you ask them and they can check if they are legit. regardless of if they are or not they will tell they are legit because they are liars. i bought tickets to a concert today back in april and i was promised multiple times by stubhub support that they checked the seller and i will 100% be getting my tickets on the day of. which i did receive my tickets only for the accept tickets button to not work. and you’d think you could contact stubhub support for help.. but NO. they do NOT care. they do NOT do their job. they continued to be rude to us even after the initial pickup of the phone they were instantly rude. and when we rightfully asked to speak to a supervisor we were told no by 3 out of the 4 people we spoke to and the last one we didn’t even try to get a supervisor that time bc we knew it wouldn’t work and 2 of them literally hung up on us!!!!!! like they do not do their job. they do not care. i wanted to speak with someone who cared but every person i tried was an awful person. they don’t care about their own ticket policy and honoring it. we asked for new tickets and they told us no. so we waited in line all day in hopes of getting barricade to our favorite singer only to have to leave the line and go home after being there for 7 hours because stubhub did not care and did not help us get “comparable or better tickets” according to their own policy. as well as when they were clearly talking to my boyfriend, they kept misgendering him and he corrected them EVERY SINGLE TIME and they continued ignore him and say “ma’am” which is blatant transphobia. so on top of not getting tickets we spent $900 on, we had to deal with transphobia in 2024. i am in absolute shock by this website and how it is run. this website is a scam. DO NOT BUY TICKETS FROM STUBHUB! STUBHUB DOES NOT CARE ABOUT THEIR CUSTOMERS! STUBHUB IS A SCAM RUN BY RUDE INCELS!