Absolutely Horrible Experience - Avoid at All Costs! From a buyer's perspective: I purchased tickets to a play for my family, but 60 minutes before the show, I received a call saying the seller had decided not to sell the tickets after all. According to their policy, they are supposed to find replacement tickets, but despite other seats being available (albeit in better and more expensive sections), they refused to provide them. I had no choice but to buy from a different vendor at 300% of the original price just to avoid missing the show we were already en route to. From a seller's perspective: I sold tickets and delivered them on time, with proof that the buyer received them. However, I was hit with a "canceled tickets fee" of nearly $200. After providing evidence and spending almost five hours in chats and on phone calls, I’m still fighting to get my money back—six weeks later! They even acknowledged in writing that it was a mistake, yet keep insisting "nothing can be done until it's approved." No one can tell me how long that will take. This company is beyond incompetent and unethical. Save yourself the headache and stay far, far away!