DO NOT TRUST STUBHUB In May 2024 | purchased 2 seats for a Seahawks Vs 49's fame in 10/12/24 for $1676.41 from StubHub (electronic tickets) In July 2024 | purchased 2 Seahawks Tunnel Experience Tickets at $1000 each -$2000 total. Tickets into VIP section AFTER you get into the game. On 10/08/24 my 3-yr old grandson was sent via air ambulance for emergency medical treatment. Due to this, we did not travel to the game and instead exercised our option to resell the mobile tickets. On 10/10/24 l listed the tickets on the original site- StubHub. Within hours, I received emails that the tickets were sold and I followed the instructions to transfer the tickets. Email confirmation states the tickets were received by the buyer and l'd receive payment within 5 days. Also on 10/10/24, I rec'd another StubHub email stating that I did not provide proper tickets and the sale was cancelled which resulted in a charge of $600 to my credit card I had on file with StubHub. On 10/14/24 | called StubHub, spoke with Lakiya, Henry and Emmanuel-all of whom advised that the tickets I purchased from StubHub was invalid AND that even if I had traveled from Maui, HI I too would have been denied entrance. All Reps advised the case was escalated and a full refund is due to me. I made numerous follow up calls to StubHub and finally on 10/25/24 | rec'd 2 STUBHUB emails stating that refunds were approved and would be received within 5-8 days. On 10/30/24 | rec'd another email asking me to provide proof of tickets, an affidavit that I was denied entrance into the game and more. I recd an additional 3 emails thereafter regarding the same. I was unable to upload the requested info due to error messages 'systems were down. It’s been a crapshow, run around. DO NOT USE STUBHUB