The only reason I gave stub hub a one is that zero was not available! I purchased a ticket for Taylor swift concert. I was issued a email confirming my purchase then received another email a day later that they had cancelled the transaction. By this time I had flown to Toronto and had no ticket. ii tried to purchase a new ticket but by this point ticket prices had doubled making them cost prohibitive. I did not see the show I had waited to see for a long time. The level of disappointment and dissatisfaction is beyond words! I will NEVER use Stub Hub again. I believe their shady business practices should be investigated.