StubHub has been a frustrating experience from start to finish. First off, their customer service is nearly non-existent. When I encountered an issue with my ticket order, it took ages to get a response, and when I finally did, the representative seemed uninformed and unhelpful. The website itself is often glitchy, making it difficult to navigate and complete purchases. I also found that the ticket prices were misleading; additional fees were tacked on at checkout, which made the total much higher than initially advertised. It felt like a bait-and-switch tactic. To make matters worse, I received tickets that were not as described. They were listed as "best available," but they turned out to be in the farthest corner of the venue, with a limited view. When I tried to address this, I was met with vague responses and no real solution. Overall, my experience with StubHub has been incredibly disappointing. I expected much better service and transparency, but instead, I was left feeling frustrated and cheated. I would not recommend using StubHub for ticket purchases.