Purchased tickets with StubHub the day of an event (impulsively). Then decided not to attend based on reviews of the seats location and bad view. So I relisted them for sale (at a loss) and received an email shortly after confirming they were sold and the tickets would be directly transferred to the new buyer. About 10 minutes after the event started I received and email that the tickets were not available and were being replaced. I thought it was strange that it was sent to me and not the new buyers but thought it was nice that they upgraded the new buyers seats and kind of wished I would have kept them and went at this point. Two days after the event took place StubHub requested confirmation that the tickets I sold where transferred to the buyer (keep in mind the prior email stated StubHub would transfer the tickets to the new buyer on my behalf). I never received tickets only emails (the original purchase email, a second email confirming the tickets sold, and a third email announcing upgraded seats). Ultimately, it appears the original tickets never existed, which then voided the resale of the tickets. The original tickets then were upgraded after the event began per an email (no tickets actually arrived) and StubHub refuses to give me the proceeds of the tickets resold or simply refund the original tickets. I will never do business with this company again. They stole my money and probably the new buyer's money too and never provided either party tickets for the event.