Ordered tickets to the Eagles and Packers game in Philly on 1/12/25. I ordered tickets on 1/10/25. This was my sons first Eagles game and since it was a playoff game I purchased tickets very close to the field via stubhub. I called and told him and I could hear the excitement through the phone. So the next morning we woke up and drive 6.5 hours to see the game on Sunday. We stayed the night Saturday and checked out the city. Come Sunday morning, stubhub still hadn't sent the mobil tickets. I spoke with stubhub and they assured that they would have the tickets. At 230 pm (game was at 430pm) they called me and stated they didn't have my tickets but could offer a refund or replacement tickets. I really only had the option of the replacement tickets since we drove 6.5hrs and my son would have been devastated if we didn't go to his first game. They put me straight in the nose bleeds. I asked if I could would be near the seats that I purchased and they said they can't guarantee where the seats would be but would be comparable to where I was sitting. We'll, they sent me 2 tickets in the nose bleeds section of the stadium. Again, I had no choice but to take the tickets considering the distance we had traveled and the fact my son would have been heartbroken. So they gave me $150 per ticket seats even though I had already paid for $245 per seat tickets. I called customer service and explained i felt like they owned me some of my money back since they seats didn't cover what I had spent. They explained that they gave me tickets and there was nothing they would do for me since I accepted the tickets (mind you, I really had no other choice). I feel robbed!!! I didn't want a full refund! I was still happy we got to go to the game! They were rude and talked down to me. I have never been so upset. Stubhub will literally take your money and not care if you get what you pay for. Im taking this as far as I can and hoping I can help anyone else that .my have been through a simular situation. Stubhub is nothing but a bunch of crooks who will absolutely rob you. I've attached photos of the seats the still had on the website after I had to accept the replacement tickets. Same price and same area was available but not given to me. Let's make sure this never happens to someone else