I live in the US and on 12/6/24, I purchased 2 tickets for a concert in Amsterdam on 1/27/25. I was supposed to receive the tickets on 1/18/25, which I thought was odd due to how quickly I get tickets from other services. On emails that they sent, there was a "track your order" button that when I clicked it, it literally did nothing. I did not receive the tickets on 1/18/25 so I called them on 1/20/25 and they told me that I would receive the tickets soon. Each day I emailed them and nothing happened. I called them again on 1/23/25 because I was flying out the next day and they "looked into it" and said they would call me back and they never did. I called them again on 1/24/25, the day I was flying out, and was put on hold several times and they told me that they would email me a link for new tickets in the next few days, which could include the day of the concert. So basically, I purchased tickets for a concert and scheduled a trip overseas predicated on going to the concert and I am now going on the trip without the tickets. They kept saying that they are only the middle man and that the tickets are sold by someone else(?). This is completely ridiculous. Never buy tickets from these clowns.