I flew to Kansas City for the AFC Championship Game, only to have my tickets revoked 24 hours before the event. They told me the "seller no longer had the tickets available" which means they sold them on a different site, never releasing them to StubHub. StubHub will continue to do business with the seller with no action taken against them at all. I got a refund, but no consideration for plane tickets, lodging, time, lack of consideration, etc. A sale is a sale. If I were notified that StubHub did not have the tickets in hand, I would have cancelled the sale and bought other tickets immediately. It took 24 hours and 8 phone calls to process a refund or get seat replacement options. Get a better customer service model StubHub! You can't be allowed to treat people this way.