Login
Start Free Trial Are you a business?? Click Here
M
I sold a ticket on stubhub, who takes a ridiculous cut, but that's not the reason for the 1 star rating. Get this- I was notified on Saturday evening that the ticket had sold, and told I had 2 days to mail it. COUNTING the WEEKEND. OKAY. So I only have Monday to mail it, no problem. On Monday at 12:01 pm, I get an email from stubhub saying: Hello M, You have 1 hour left to send your tickets for this sale! If you do not send the tickets within this time, this sale will be cancelled, and charges will apply. Charges applied will be either 100% of the price paid by the buyer, or the total cost incurred by StubHub in replacing the tickets. Of course, I was at work and not able to jet off to the post office. I called stubhub who of course put me on the phone with a non-fluent in English employee who read to me off a script for 20 minutes, chastising me for "not following instructions" even though I had followed instructions. STUBHUB is terrible. I mailed the ticket to the buyer and I'd better be paid. Jerks
6 days ago
Read Stubhub Reviews
Stubhub has a 1.5 average rating from 1,420 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial