I am writing to express my frustration and disappointment with my recent experience using your platform. I purchased tickets on your site, and upon completing the transaction, I was shocked to find that an additional $400 in hidden fees were added to my total. This amounts to an extra $75 per ticket, which is absolutely outrageous and deceptive. These fees were not disclosed at any point during the purchasing process until the very end, which I feel is misleading and dishonest. To make matters worse, within five minutes of completing the purchase, I realized I had made a mistake and immediately attempted to cancel the order. I spent over an hour on the phone with your customer service team, only to be told that all sales are final and no cancellations are allowed. This is completely unreasonable, especially given how little time had passed since the purchase. As a result of this experience, I want to make it clear that I will never purchase anything from StubHub again. Furthermore, I will make sure to share my negative experience with anyone I speak to, urging them to avoid your platform. The way I have been treated is unacceptable, and I hope you take my complaint seriously.