The only reason I didn’t give StubHub only 1 star is because I had great success all other times I’ve used them. THEN today happened. Our beyond $1K tickets never showed up! It took 2.5 hours to get them replaced. My biggest complaint is the difficulty I had in finding a simple phone number to speak to a person. After trying for 30 minutes to find a phone number, I gave in and used the chat-bot. After 10-15 minutes, the chat bot gave me the option to chat with a human….BUT the anticipated wait was 29 minutes. As I waited I clicked all around the app and somehow discovered a phone number to call for help. The customer service rep was very nice and ultimately set us up with replacement tix …AN HOUR AFTER the game started. Also, in the event your tix are not sent to you, and you opt to get replacement tickets, StubHub keeps the difference if new tix happen to be less than the old number.