BEWARE !!! Stub Hub is the WORST ticket agent company and I will NEVER use them again. I purchased a parking pass for Rays vs Red Sox game in Tampa and never got the parking pass to use. I made multiple phone calls over 2 days before the event which consumed hours of my time. They had me downloading apps and responding to emails, each time insisting that I still had plenty of time to still receive the pass on the ParkWhiz app before the event. I had informed them for 2 days that I would need to leave my house by 3PM on the day of the game to allow enough travel time and I would not have access to my email or internet to keep jumping through all the hoops they were having me try. On the day of the event after speaking with 3 different representatives, with no resolution to why parking pass was not showing up in ParkWhiz, and them submitting multiple escalation tickets (or so they said) I had requested they refund my money since I was not getting the pass and had to start my travel to the event. They refused my request each time and told me they could not refund money as there was still time for me to receive the parking pass. I never received the parking pass and ended up having to pay an additional $33 dollars to park when I got to the event!! What they could provide me via email did not include the bar code so it was not a usable/scannable parking pass. Their instructions and their non-response resolution to my issue was horrible.