Everything!! I bought tickets for a concert scheduled to be performed on Sunday, June 02/2024 at the Ridgefield Playhouse. Upon arriving at the venue, there was a sign stating "Due to unforeseen legal circumstances, our performance with The Guess Who has been cancelled." Upon learning of this, I immediately called StubHub explaining the situation and requested a refund. For over a year now, I have been gaslighted being told that the concert is not cancelled but is postponed. This is a total lie! StubHub failed to contact the venue to confirm that the concert indeed was cancelled. I am constantly being told that my refund request is being escalated with no results. I cannot speak to anyone on that committee to redress the issue. Anyone that I speak to at StubHub just stalls me and are incapable to getting me my refund. It's easy to see why StubHub has such a terrible reputation and that they are not sanctioned by the Better Business Bureau as they have received many complaints. The general impression from others is that StubHub is a fraud, irreputable and just a plain ripoff. I am spreading the word for anyone looking for tickets to avoid StubHub like the plague. If I could, I would give less than one star.
2 days ago
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