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Jimbowink23
If there was a way to leave negative number these clowns would get it -10000000 I purchased 20 yard line lower bowl tickets to a Nebraska game I’d be traveling 900 miles to go to. 1rst problem they do t give you row and seat number until 7-10 day before event. So if there’s a problem you can’t see it until there’s a limited time frame and there’s no transparency to see view of what you’re buying. When I see row and seat number it says it’s obstructed view seat. I contact stubhub right away and they say I can get a refund or exchange tickets for comparable seats. I choose exchange as travel is already booked and nonrefundable at this point. I followed their instructions to return tickets. They say they’ll release the tickets 60-90 minutes before event. Less than an hour before event they hadn’t don’t anything. They try to exchange at 50 minutes before the game upper deck, end zone, student section tickets for the 20 yard line lower bowl tickets. The tickets they were sending as exchange were far worse than originals. They were never usable as you’d have to go to the Nebraska athletic site to get them and they were never there. Stubhub had also never taken the original obstructed view seats back. Presented with worse tickets than the original problem ones- I used the original tickets with obstructed view. I then contacted stubhub to complain they never fixed original issue. They said the escalated issue but never contacted me back. I called and they basically said we sent you replacement tickets you accepted we won’t do anything and we won’t connect you to a supervisor. They were apparently never going to do a thing to address the situation and won’t refund the 2 future events I have tickets with them in the future.
3 days ago
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