well, I spent close to 2k on tickets to take clients to game in texas that I flew on for. I later found much cheaper tickets in a better location, actually FRONT ROW from a competing company that was so much easier to use and efficient , seats were on the dugout. cant get better. so, i posted the ones I had for sale originally hoping to get my money back. they keep the fees, so i didnt get those back,and, i kept lowering lowering lowering the price, no buyer, and this was like 2 weeks in advance of the game. I then purchased parking tickets, that i wanted to transfer to the locals that were driving and it was impossible. kept getting error messages, finally, i just relisted them for $5 and they bought them, but THEN, we had to wait and wait and wait to be released. I called and talked to someone in what would be my guess india perhaps. it was just horrible mess. as a business owner I know the power of reviews, but im small biz, this is billion dollar business, so not even sure they care or will this make a difference. Im saying check out other options before using them. i HAVE had good experiance but recently we didnt get our tickets for a show until the MORNING of the event, thats frustrating, especially when its for the kids and you are freaking out thinking "what if" something happened and we dont get them. We were on the train on the way to venue when they finally became available. not something I want to be doing.