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Brian
I have tried to visit a Subway several times in Muncie Indiana lately. The store on S. Madison has told me, "We are not taking orders at this time.", "We are too low on food and need to close.", "We are online only right now.", and "We are short staffed as usual so I can't promise you'll get your food any time soon if you order right now." I decided to try at the one in IU Ball Memorial Hospital while waiting on my son when he was in surgery. I was second in line and there were 8 people in line. There were three employees behind the counter looking at everyone. We were told to leave. The only one that appeared to be doing anything at all other than staring at the line as it grew stated, "We are online only right now." It turns out sandwiches are super expensive now so I guess I'm glad your employees saved me from over spending, but is this really the business model? Paying people to tell customer to go away? Seeing some of the other reviews on any site I look at makes it pretty clear this company is not being run properly and won't be around much longer. My experiences would suggest this as well. I cannot believe you have a business with doors that are open, staffed with employees that are joking around and doing absolutely nothing and the decision is to only take online orders. Then, apparently charge $20+ for a ham sandwich! Your employees are working their way back into unemployment and so is the entire corporate decision level management team. High prices are one thing lately, however no other restaurant chain let's a customer enter then tells them to leave and order online only. This trash will not be missed. I am certain I will look around one day and realize, "Hey, I was right. Subway is gone. Wonder when that happened."
2 months ago
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Subway has a 2.8 average rating from 50 reviews

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