I have been a client of TSO Host for 10 years and have now moved thankfully at the end of March 2023. The quality of their customer service has reduced markedly over the past 2 years to be something that no longer resembles either service or customer fcoussed. Examples of issues are: live chat is dire and doesn't resolve the issue and when I raised an issue like asking why I was paying more for an email hosting than they had advertised I was given no instructions or help to move across. As a small business owner I felt incredibly unsupported and after a couple of false starts I managed to move and I have not looked back. I do not recommend them at all, incredibly unhelpful.