VERY POOR IS TOO KIND. Disgraceful service. Barefaced liars. Will never use them again. 1 package out of 3 delivered, driver advised the other two boxes we still in the depot and would be delivered next day - they didn't arrive. Contacted company order placed with and after 3 days they managed to contact courier company who said all 3 boxes had been delivered. Courier company conducted internal search and said that records showed that all 3 boxes were loaded onto van and barcode scanning showed that they had been removed from van and were delivered. Luckily the company I ordered from agreed to dispatch replacements - the value of missing items was £100.00 (I insisted that they used an alternative courier company for this delivery). Within 2 days (on a Sunday morning) 2 boxes left outside my house even although we were home. Then surprisingly another delivery arrived on Tuesday from Parcel Force. SO... the delivery on Sunday had been the boxes that XPD said had been delivered the week before!!!! I will make sure in future that when placing orders on line the delivery isn't made through XDP.