Ordered a bed from UK Bedstore. stipulated delivery for 2 weeks time, as we are moving to the delivery address in 2 weeks. Lead time was 1-4 weeks so wouldn't be an issue. Get a confirmation that the Courier will contact us to arrange a mutually convenient delivery date. GREAT! we think, all will good for just after move in date. This morning i get a notification from XDP that the be dis being delivered today. I try to call XDP as soon as i see that to be on hold for a number who probably wont help me. I have been charged £15 for this pleasure of being on hold! I contact UK Bedstore who advise me that they have instructed XDP to return the item to the Depot as the Delivery instructions on the order have not been followed. UK Bedstore confirm delivery will take place on 25th as per original instruction and will be held at the Depot. I just check the app by chance to see if delivery has been cancelled. No. It has been delivered. Onto the driveway of my sellers house. It states- Signature required, do not leave in safe place. Signature line- IPO. I'm guessing this stands for IN PLACE OF. And the current owners are at work so no one signed for it, it has been dumped on a driveway. I am now in the process of emailing as many Depts of XDP as possible. 1- Delivery rearrangement requested at 9am this morning not followed, 2- Delivery instructions not followed, Completely unacceptable. I am very unhappy. My partner tried to email XDP this morning also but they have not bothered to respond. Here I am, £15 out of pocket through failed phone calls, with a bed that shouldn't have been delivered sitting on the driveway of a house I didn't want it delivered to yet.