Two online messed up. Both items XDP sent emails giving time slot for delivery, both times it never turned up, or the next day or the easy after that. Both eventually had message saying failure but both items are still nowhere to be found (one last updated 1 week ago the other 2 weeks ago!). Customer services from aldi told me three times they chased the courier but they had to give them 2 or 3 days to reply and they would ring me back. XDP don’t answer at all. The was no notes or history kept with my order so it was going back to the beginning every time. Because items not returned to their warehouse I can’t even get a refund from ALDI. Both items are some of the harder to come by special buys from ALDI.... I see from other comments on social media and trust pilot that others are experiencing the same with the hard to come by items such as egg chair and BBQs. Where do these items end up I wonder? Are they actually real and how many actually are available? Are they say in the gardens of ALDI and/or XDP employees or their friends? ALDI not refunding so my money sat in their bank account earning interest and not in mine. Both times I stupidly bought other lower ticket items and I wonder if others do the same as me. Birthday ruined as presents never arrived. AVOID XDP and ALDI!
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