wasnt even told when delivery date was, driver just turned up wednesday while i was at work, then was unwilling to wait 20mins and offered to come back on friday and gave me a number to contact and re arrange delivery. i got no answer so i left three messages and two emails stating for them to come on the friday. the next day (thursday) the same driver calls and says he is outside my house?! my mum was 5mins away luckily but he was unwilling to wait, i told him to leave the parcel inside by the main entrance. He texted me at 12.52 to say that the door was closed so couldnt leave it but would come back friday between 12-2(specified in the text message) my mother turned up a minute after that and found the door wide open. i took a day off the friday and waited until about 1.30 and called the driver only to find out he was going to be another 2 hours?! all the driver had to do was wait a few minutes on either of the previous days and we would have had the parcel by now. i have had no warning about any timings and when i told the driver that all he had to do was wait a few minutes and we could have avoided all this drama he shouted down the phone claimed that i should have been there in the first place and that the parcel will come when it comes and hung up on me!!!!how could i be blamed for something i have had no warning on?! the parcel never turned up