I had missed a delivery today -24th August 2021 (which was my fault as I didn't hear the door) I called XDP (Brierley Hill base) and spoke to a lovely and very helpful lady who said I can collect it if I wish. She then kindly called me back and to save me a journey the driver - STEPHEN at Brierley Hill depot (DEPOT ID 432), offered to redeliver before going back to the warehouse! Just amazing service! The staff really do care about customer service and they go out of their way to ensure they help you as a customer and are highly reliable. I highly recommend XDP and especially my more local depot as clearly the staff deliver an excellent customer service, with a helpful and professional attitude. Thanks again to the lady I spoke to over the phone and to STEPHEN the delivery driver for XDP. I will definitely use their services in future!