Your courier dropped of my huge box, outside my neighbours house. I asked the courier to bring it upstair s to my flat, he refused. I told him I was unwell and couldnt move the heavy box . I also informed him he had dropped the box outside my 95yr old neighbpurs door and she wouldnt be able to get out . He just walked off. Ive never been treated like that. As it happens the lovely Amazon courier, brought it upstairs for me. Completely shocked by the lack of customer service. It was down to this individual as the other parcel from xpd, rhe week previous had got brought upstairs. Shocking !