Consignment No. ZDBPAS729789. Ordered from Aldi online and package was uplifted and upon receipt at the XDP delivery depot they marked it as damaged and sent it back, Aldi then sent out a replacement item which was due for delivery Tues 31/08/2021 tracking information provided on the day said it was out for delivery between 2.20pm and 4.20pm low and behold tracker updated at 13:13:45 on the 31/08/2021 stating SERVICE FAIL Unexpected delivery issue(s). Delivery Delayed. Contacted Aldi customer services who said they'd email XDP to find out what's going on as XDP don't answer the phone to them although XDP have 72hours to respond to Aldi as per their contract, we got a call from Aldi on Friday 03/09/2021 stating that XDP had replied back to their email saying the item would be delivered by today Wednesday 08/09/2021 but at time of typing this no delivery has been made and both the online tracker and app tracker haven't been updated since the 31/08/2021.