Unfortunately you cannot give 0 stars. This delivery company are awful. Aldi use them for large items so be warned if you are ordering from Aldi online. The first delivery attempt was never made and XDP sent the item back to Aldi with no explanation and no notification to me either. Aldi re-ordered the item and used XDP again (big mistake). XDP apparently attempted delivery yesterday but I was at home all day and no delivery was attempted. Aldi have now emailed XDP for an update but I am not hopeful that I will ever receive this item. You cannot contact XDP, the live chat does not work, they do not respond to emails and they do not answer their phones. The app/website is also totally useless. In my opinion, Aldi should absolutely change couriers for large items as they will lose business due to XDP.