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Karen Saunders
After spending all day indoors waiting and no delivery on date specified, calling XDP next day (costing £5.70!!!) to find out where parcels were, told they only had 3 of the 4 parcels and they would put me on express delivery free of charge for next day as they had me waiting in for 2 days, XDP had already delivered parcels to completely wrong address, leaving large heavy parcels with a very elderly lady with poor vision. This company cost me money, time and it seems employs illiterate drivers. No apology was offered, no responsibility taken and no refund for the unnecessary time spent on phone because of their mistakes. Avoid, even Royal Mail can do better!
9 years ago
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XDP has a 1.4 average rating from 2,202 reviews

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