Similar to other reviews, items were out for delivery, got the text to say my item was the next stop and to sign to generate the QR code. Then got an update to say the delivery had failed, and a picture of the inside of the van. Repeated attempts to contact live chat, email and phone all unanswered. Disgraceful, have never had poor service like this. I can't believe large companies are using this "courier service". Now opened a dispute with the seller, who say XDP may take up to 72 hours to get back to them. Won't hold my breath to receive the items! Can only assume the positive reviews here are fakes written by the company. Utterly shambolic.