Delivery driver left email saying delivery was left in a safe place at home address... I was at the time...looked high nd low..not in front garden or yard at rear ..rang customer services..after on hour of waiting eventually got through to be told ..there was a picture of sumone accepting delivery with a white door!! Practically every house in the street has a white door!! Asked does it show house number? Or surname of this person. She replied..no. Only the door,and that I would have to get intouch with suppliers.. Luckily it was at my next door neighbour...they got a card put through their door.... work that one out. Think companys should think twice about using this joke of a firm...