XPD... does this stand for Xtra Delayed Parcels? It would appear my items whereabouts is top secret, not even they know where it is! I was emailed with a delivery slot on the 23rd December, I waited in for it, nobody turned up. I figured there is probably a lot of traffic and deliveries etc as its christmas, so i wasn't too bothered, I thought perhaps it will arrive tomorrow, nothing showed up the next day either. contacted XDP on the 29th December, who may as well have said they don't give a s**t, not even an apology, they said they didn't know what had happened and why it was not delivered but deliveries would commence on the 4th January and they would request my parcel is delivered that day............. nothing arrived. Contacted XDP on the 6th January thanking them for the very (non existent) sincere apology I received from them and that my item still hadn't arrived........ they didn't bother to reply. Contacted XDP on the 9th January, I even asked them to confirm that my item had not gone missing. I got a reply on the Monday stating I would receive my parcel on the 12th....... nothing showed up. Its now the 13th January and the tracking showed it would be delivered today between 3:51 and 6:51............... it never showed! I feel its very misleading giving XDP one star but unfortunately this is the minimum you're allowed rate. Avoid this company, unless you want to be super organised and send your Christmas gifts 11 months early to ensure they get there on time.