Shocking delivery business!!! Ordered £1,000 worth of Bathroom Wall Panels and bits online with B&Q. The panels are made by Aquadry, who quickly sent the order to XDP courier hub. We were issued a tracking number, order shouldve been delivered on 6th of Oct, we were still waiting on the 10th and our concern was that the tracking showed it was stuck at the hub! Reading what others had written on here got us a bit worried. So we rang XDP directly, the phone cut off each time after 3 tries!.... Job was held up because it wasnt delivered on time!... So hubby rang first point of order and the lady at B&Q was so helpful, It looks like the XDP had their arses kicked!... B&Q rang us back assuring us it would be delivered as an emergency, only for her we would still be waiting!...
Thing is, we didnt choose XDP to deliver our goods but Aquadry do, they need to be more choosy who delivers their stuff. The driver who delivered, friendly and kind, was not from XDP, he said he has heard XDP are sh*te.
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