Delivery person arrived and stated they would not be taking away my old fridge even though I paid for haul away. He said his truck was too full and he had to go to Smithfield. I said he had to take it away and he said a Lowe's truck could come haul it away. He also said he would not be disconnecting the copper line. I said he had to haul away and connect my fridge. He said he did not work for Lowes that he was his own contractor and that he could do what he wanted and he drove away with my new fridge. I took the day off for this. I can't believe Lowes would work with this company.I will probably have to cancel my order and start over with another store.