Ordered a bed from cosy homes, paid for it and got a tracking number. XDP said would deliver it on 26/6/23, took day off didn’t come, rang XDP won’t answer, all you get is a message saying you are first in the queue which went on for an hour. Cosy Homes don’t answer their phone either all you gat is a message say mailbox full so opened a chargeback. Tracker shows XDP have 3 parcels in their depot for me and have done for a week, Cosy Homes finally emailed at 2am said XDP are waiting for 2 parcels. Would never use XDP for anything, useless and someone is obviously lying as my tracker says one thing and the seller another. Thanks to XDP the seller will now have a chargeback so if you have a business I wouldn’t use them unless you want bad reviews about delivery of your items I still havnt got my items, they won’t reply to emails or calls and won’t even say what depot it’s at as I would have collected it myself.
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