Would have preferred to give no stars,only contact iI had was July 13th to inform me they had my package,Wickes had told me would be delivered on Friday 14th,waited in package did not arrive,have tried several times daily ever since, by phone,by e mail,live chat doesn’t work,get nowhere,in desperation went onto trust pilot,got an abrupt message from XDP trying to fob me off, blaming me for putting wrong tracking number in,yet in front of me I had same number they had put on the email,still no nearer don’t know where the package is,lost ? stolen ? With so many complaints how do they get away with it and why do companies like Wickes use them ? How do we get our money back ?
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