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Paula
Absolute waste of time. Ordered from sports direct simple process. Email received from XDP order due to be delivered 14/7/23 between 5:17pm and 7:17pm. Waited and nothing you then are unable to contact them until Monday 17th. Contacted via chat after waiting for over an hour I decided to contact Sports Direct who sent them an email and had to wait 3-5 days for a response. Received a further email from XDP Wednesday due to be delivered that day between 5:17 pm and 7:17pm again no sign. Contacted by chat following day after waiting over an hour again no joy told to keep checking the tracker which us an absolute joke. Received a further email Thursday being delivered. She thinks third time lucky maybe nope no delivery yet again. Today Received an email from sports direct to let me know they have not had a reply to the email they sent (No surprise there). XPD have told me on the chat they will not discuss with me now and if I have a complaint to take it up with sports direct. The only complaint I have with sports direct is that they use XDP !!!
1 year ago
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XDP has a 1.4 average rating from 2,202 reviews

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