AVOID but also rather hilarious. It is true services offered can be so abysmal that they are funny. My parcel was booked on a 24 hour delivery on Thursday 3 November to arrive Friday 4 November. It never turned up. XDP were provided with both my work landline and mobile so I was surprised that no-one even called. Nor did XDP telephone the second time my parcel was scheduled to be delivered (Monday 7 November) and again, never turned up. Tuesday went by and the 24 hour service was becoming a bit of a joke to my partner and I. Still no call. At lunchtime on Wednesday 9 November, I received a call from a very rude and unhelpful lady who kept repeating, "your parcel is scheduled for delivery tomorrow". Both my comments of "I was wondering if the driver was having difficulty finding my address" and "I'm on my mobile every day if the driver needs to call" were responded to with "your parcel is scheduled for delivery tomorrow". Clearly this monotone parrot-fashion repeating machine was not going to help me and we all know that tone of voice that says "I am incapable of caring any less about you or your 24 hour service that you the customer have paid for and for which is funding my salary". I was however given some further minor details that XDP Express didn't even attempt to deliver my parcel on Tuesday 8 November (still booked on the 24 hour service) and that XDP hadn't shipped it at all for delivery on Wednesday 9 November (still booked on the 24 hours service). Here's hoping my parcel arrives today (Thursday 10 November). I secretly suspect XDP are striving for a spectacular 7 day week delivery time for their 24 hour service. And today (in the last few minutes as I write this) I find out through a supplier that regularly uses XDP that the depot is currently under visitation from their HQ because the staff are so poor at their job. No kidding. Could not recommend more highly that you avoid any service offered by XDP Express. It's hilarious how utterly awful they are as a "courier business". A very generous 1 star (only because I can't help but feel sorry for other people).