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Item was sofas, was supposed to be two man delivered one man on the wrong day and time. This is Fraser order, delivered by XPD passed on by sports direct. Driveway damaged and car damaged whilst delivery driver was scraping item along the floor and then pushing it down side of the car. Look at their reply which states service level is one man delivery, however their website states any items weighing over 50kg is a two man delivery. How do you expect a single individual to lift a box 133cm length, 77cm height, 66cm width and over 60 kg in weight. Supplier has already stated damages to property are the couriers responsibility and you should be doing you up most to rectify this situation as it is the fault of XPD delivery employee and planner. If you look at XPD reviews online they are extremely poor from thousands of individuals isn't it about time you improved or are XPD going to carry on causing havoc. It a shame I can't download the cctv footage on here which shows your delivery driver bouncing the first box down a tight gap between my car and fence and then proceeds to drag the second off and then pushing it along the same tight gap. Neither parcel due to size and weight are SAFELY carried one man. This is the standard of service XPD provide and this can be reviewed on many websites by a LOT of individuals who have left many poor reviews of XPD.
2 weeks ago
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XDP has a 1.4 average rating from 2,221 reviews

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