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Jon
Had a phone call to arrange delivery of some office furniture I had ordered from an online store. Great I thought, proactive, let's arrange a delivery date. Woman on the other end of the phone tells me they are going to delivery the package tomorrow (which happens to be a wednesday). Ah, I'm not in tomorrow as self employed but the wife is in Thursday or Friday and we are in the weekend. To which came the reply "We only deliver to your postcode on Wednesday" (I live in London by they way!). Now I'm a reasonable person, so pointed out that both my wife and I work on Wednesdays and are self employed so would lose a days wages waiting around for a package. The response, "I can't help you there, we only deliver to your area on Wednesdays" Right...."I guess I'll have to phone up the company I ordered from and cancel then?" "Yeah, you do that" End of conversation.... Worst customer service and (non) delivery from a so-called delivery company. If you read the other reviews you can see I'm not alone...before you buy something online, check if these jokers are supposed to be delivering it...if they are avoid at all costs and tell the company you are purchasing from why.
7 years ago
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XDP has a 1.4 average rating from 2,202 reviews

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