Ordered the item ( my husbands birthday present) on the 01/02. The supplier said, I will have my items on 5 max 7 days time. They were aware how important is for me to arrive before the 11th. Supplier made the item ready next day and informed xdp. I checked the tracking link every day and started to be worried on the 5th as xdp still didn't collect the ordered item. Called the supplier, called xdp, the supplier called xdp as well. They all said, I don't need to be worried, I will have the ordered item on time! Next day still nothing... I e mailed xdp... Got e mail back with promise that i will receive a call within few hours to confirm my delivery which will be most late on the 10th. No call, nothing. An other call, an other promise... E mailed them, no answer. Called hem yesterday. The lady apologised for the lack of the communication but she said she spoken to the local depot and I will have my delivery on the 10th (which is today... Tomorrow is his birthday). This morning I received a text (!!!) that I will have my item on the 15th!!!!!!! The guy was only a delivery driver so he couldn't help, but I called xdp again and they said: sorry we can't do earlier!!!!!!!! I rented a van and a man today, paid a lot of money and went with him to collect the item from the depot!!!!!!! I lost all my day from the work, paid a lot of money and I had lots of stress because of this! What a disappointment! Awful service! 😡😡😡