My order was due 3/5 days I waited SIX and phoned their office to find the seller gave the wrong postcode! Fair enough that's the sellers fault. I updated my details with them & was told it will have to be delivered the next day, that Next day I phoned to see what was happening. The office apologized and said they will email the depot and they gave me the phone number to call them. I phoned them and they apologized and said some reason it wasn't loaded it will be on the next day! In the morning I checked the online for a ETA and nothing was on there! so I phoned the depot and asked if it was there- he said it was but wasn't very polite about it! I then checked on there system to see the ETA and there was a time. I waited 30mins over the time and nothing so I phoned again and said he was chasing the delivery. He phoned the driver who said will be 15 mins fair enough he was 18 mins not bad, But what really got to me was this guy said 'Boss I got something for u and walked off... I asked if it was my parcel he said here this way he made me walk to the car park to collect it from the rear of the van!! his mate got out and didn't say a word just handed me the clip board and pen I asked where do I sign he just pointed at the paper! No sign here please nothing!! the other guy said here you go and shoved this large box waighing 15kg!!! I said oh right thanks I guess you want me to deliver this to my address. No answer so I walked off drivers awful!!! Why walk to my door empty handed and make me walk to get it and walk back and to top it off he watched me limping and struggerling as I have back Problems!!!!! NOT HAPPY!!! WOULD NOT RECOMMEND THIS COMPANY!!!!!