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Phil S
Waited for delivery - nothing. Received online tracking info only to discover that this hadn't been updated other than to say "Parcel re-direct" 3 days earlier. Several emails to XDP resulted in being told a different story each time "Out for deliver today.....apologies the label fell off....will arrive tomorrow for sure....we left it in a skip 3 days ago.....it was left on the doorstep 4 days ago". 10 days later and the parcel still hasn't arrived. They now say it was "definitely left on the doorstep 6 days ago" and that everything else I was told was "miscommunication". But even if it was dumped on the doorstep (which we don't even have) then they left no card anyway. Awful, awful service - basically dishonest to cover up incompetence. Go nowhere near them.
7 years ago
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XDP has a 1.4 average rating from 2,202 reviews

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