When our delivery did not arrive as promised in the 2 hour window stated in their text message we didn't think much of it. When I found out that the delivery courier was XDP I started to be concerned. And rightly so. The no show was not followed by reason or apology. Had to chase them up and after numerous calls (that were disconnected), left messages and incompetent staff, it was promised the next day (Saturday). Didn't hear anything. Nor delivered anything. Called main XDP phone line. They couldn't get through to the depot to find out why the delivery hadn't occured. I wonder if I'll get my goods. Pretty much a shambles of a company. I've started avoiding companies that use XDP as their courier as it's an exercise in frustation and a lottery of receiving your order via them!
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