I have never experienced such a courier service like XDP express. I've ordered 2 x rugs from a company The Rug Shop on 9th August 2017 and they used XDP Couriers as the delivery option and gave me a tracking number to track their process. This XDP added info on their website as allocated to the vehicle, carded, etc....this been going on now for several days and delivery not been made yet.They stated that their driver attempted to make delivery and left me a missed card, NOT TRUE their driver never showed up and the only option to rearrange is to call their office which is a number 0844 charged to 50p per minute. This company should be banned in UK and not allowed to cheat their customers like this. I now decided to cancel this order and The Rug Shop for a refund of the money I paid. AVOID AVOID AVOID!!!