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Alex
XPD are bare faced liars. They send you an email to say to expect delivery with a 2 hr time slot, then they don't turn up and update their system to say card left and email sent - LIES. I spent the next day trying to phone customer services who don't answer the phone and don't reply to voicemails. I also sent an email - no response. The seller managed to give me the depot's telephone number and the closest depot to me (Teesside) was Wakefield. I called and spoke to a woman who clearly is used to hearing the same complaints over and over. She admitted to me that the driver had ran out of time and returned to the depot. She promised me that it was out for re-delivery today between 6 and 8pm and she would write on the consignment that It needs to be delivered without fail, well guess what! No attempt of delivery again and again LIED and said card left and email sent for the 2nd day in a row. Absolute crooks.How are they still in business!?!? Now my daughter has no bed to sleep in when we move into our new house on Friday. An utter disgrace.
7 years ago
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XDP has a 1.4 average rating from 2,202 reviews

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Alice, Customer Support

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